PrintServices

"Printing services re-structured many of its services to provide alternative production methods, providing customers with more successful direct-mail marketing and cross-media communications, while striving to reduce operational costs, increase sales volume and customer satisfaction."

Printing services has a long established history of providing printed materials for its campus partners; however, for the last several years the department struggled to maintain a presence as a meaningful or even sustainable resource.

With a staff of only five full-time employees (including the director) and two students, printing services understood the need to modernize its services and expand into digital printing. A concerted effort was made to improve quality levels, provide faster turnaround times and deliver fairly priced materials and services. By 2013, printing services had experienced a 29-percent increase in sales.